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Job Location | Noida |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Statistics / Analytics |
EmploymentType | Full-time |
Responsible for Root Cause analysis for major incidentsOncall Support for out of office HoursCandidate will be responsible for End to End L2 and L3 supportInvolved in troubleshooting and debugging critical problems and resolving complex technical issues that may arise.Essential RequirementsCandidate should have 5+ years of experience in AS400 technologiesCandidate should have 5+ Years of experience in AS400, RPG, RPGLE, CLP, CLLE, DB/400, Display Files, WRKQRY, Batch ProcessingGood to have MQ Series, AS/400 DataQ, AS/400 RobotsCandidates should be excellent team players, yet capable of working independentlyExcellent communication SkillsRetail Banking and Mortgage experience would be preferred.Should be ready to work in Irish shift (1:30 PM - 10:30 PM Summers, 2:30 PM 11:30 PM Winters)Desirable RequirementsDiploma/Degree in Computer Science5+ of experience in software development/production support.Experience in working directly with customers.Good Knowledge of ITIL processes - Incident, Problem, Change Management,
Keyskills :
unixtroubleshooting customer relationssla environmentroot cause analysis root causedata services