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Team Leader

5.00 to 7.00 Years   Noida   13 May, 2021
Barclays Shared Services Pvt Ltd
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Job Title:Team Leader| Remittances & Doc Check Location: Noida

  • To manage the functions of the unit as per specified service level agreements and to ensure optimal distribution of workload in order to achieve objectives for the unit
  • Responsible for the coordination of work carried out by the processors/ authorisers and ensure accurate and seamless execution of assigned workflow
What will you be doing
  • Work with the perational Manager to plan and provide support and guidance for setting new processes
  • Establish the most effective and efficient solutions to complex technical issues referred by Advisors.
  • Co-ordinate / liaise with IT Support on faults and changes, user Ids, etc
  • Accountable for ensuring operatives have timely and complete understanding of technical changes and their implications for the customer experience
  • Accountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business
  • Work with Team Manager and take joint responsibility to control the workflow and ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place
  • To provide support and cover in terms of process management to other Process Experts as required ensuring effective team working across the operation
  • Responsible for verification and authorisation of transactions within authorization limits and non-conformant items/referrals which may be staff prompted or system generated.
  • Accountable for ensuring staff understand and adhere to procedures and quality controls, and that checks are completed as required
  • Conduct daily huddles to provide process updates and share process scores
  • Work with the onshore and offshore teams to prioritize transactions that needs to be turned around on exceptional basis.
  • Conduct periodical process trainings for advisors and manage training for new joinees
  • Understanding of the Trade business and an understanding of the lifecycle of trades.
  • Test activities include analysis of requirements, designing test cases and scripts, conducting peer reviews of test scripts, identifying test data and environment needs, test execution, defect management
  • Ability to understand the business context of the solution being tested
  • Ability to verify and judge if the solution provided meets business requirements
  • Be a Continuous Improvement champion: suggest, encourage and deliver
What we re looking for
  • Must be a graduate
  • Should have trade finance experience in Trade Operations Back office
  • Overall 5 years of experience
  • Experience in Handling Letter of credit, Guarantees and collection product.
  • Sound knowledge of Regulatory guidelines (FEDAI/FEMA/RBI)
Skills that will help you in the role
  • CDCS/CSDG/CTF certification
Where will you be working
  • Noida
Be More at Barclays At Barclays, each day is about being more as a professional, and as a person. Be More @ Barclays represents our core promise to all current and future employees. It s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are. Interested and want to know more about Barclays Visit home.barclays/who-we-are/ for more details.Our Values Purpose and Values We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyones contribution.Integrity We operate with honesty, transparency and fairness in all we do.Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference.Stewardship We prize sustainability, and are passionate about leaving things better than we found them.Our Diversity We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.Our Benefits Our customers are unique. The same goes for our colleagues. Thats why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility, then please discuss this with us.,

Keyskills :
test datait supporttest casestest scriptspeer reviewstrade financeservice leveltest executiontrade operationsequipment supplyteam performance

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