| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
- Interface with Customers via Inbound or Outbound calls for the purpose of resolving routine problems with products or services like enterprise services like Exchange Online/ Exchange server 2010/2013/ Office365 identity management/ SharePoint Online/ One Drive for business and Office365 apps. Ability to resolve Office365 issues related to Exchange Online/ Outlook troubleshooting and Office365 pro plus. Knowledge on Office365 Security/ MDM is an advantage. Advanced knowledge for Exchange Online mail flow/ Security/ MFA/ ATP and smart firewalls. Strong PowerShell skills for exchange online and Azure active directory/ SharePoint Online modules. PowerShell Scripting is an added advantage. Ability to adopt new changes related to workflow and learn new technologies related to business needs. Should have a good hand on experience on ADFS/ Azure AD connect and with basic knowledge of active directory. Strong troubleshooting skills on MS Teams/ ProPlus/ Office365 Apps Roles & Responsibilities: Clarify Customer requirements; probe for and confirm understanding of requirements or problem. Support Customers on call/ remotely and on proximity. Troubleshoot Customer issues related to Office365 admin portal/ Exchange online/ Hybrid deployment/ Free busy/ Calendar issue/ DirSync/ADFS/ SPO/ One Drive. Well versed with different scenarios of migrations and deployment with Office365. Basic knowledge on other components of Office365 like apps/prolus and Power BI is an advantage. Supporting L1 with technical guidance and handling escalations related to Technical Roadblock. Providing Knowledge transfers to peers and cross training on different office365 components. Acting as bridge between L1 support and Escalation stake holders. ,
Keyskills :
windowstechnical support active directorytroubleshooting mailpower bi exchange serverenterprise services