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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Risk / Underwriting |
| EmploymentType | Full-time |
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.Dynamic Working Our dynamic working programme has been set up to help Barclays colleagues achieve an optimal work/life balance. Arrangements we offer range from working at home and changing regular hours to taking career breaks. Our Dynamic Working initiatives support colleagues at all stages of their lives, helping them with parenthood, caring, further studies and hobbies Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives. If you have a need for flexibility, then please discuss this with the Hiring Manager.To manage a large and diverse team of Screening Analysts working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the AVP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership.What will you be doing Check and allocate all new urgent requests Daily buzz discuss previous day recognise high performers and set target for the current day Continue to monitor workflow and urgent requests and reallocate cases accordingly Ensure all one to ones are completed on a monthly basis Promote Lean and CI Ensure all LMS is completed and exceptions raised within a timely manner Review Blueworks/ procedures to align with any changes/ required updates Risk- Raising case review in an event of complaint or risk event Plan following weeks work based on resource available and WIPWhat we re looking for:Team handling/Leadership experience In-depth knowledge in Know Your Customer (KYC) process including ability to perform On boarding /refresh / remediation, across Low, and medium risk client categories Expert working knowledge of MS Excel, MS Access and Power Point skills Graduate in any discipline Excellent verbal and written communication skillsSkills that will help you in the role:Team handling experience Experience of working in BPO/KPO, experience in KYC/SANCTIONS/ADVERSE MEDIA SCREENING Familiarity with procedures, policies, products and services of a financial organisation Demonstrate experience of workflow / queues management and people leadership (preferred) Excellent track record during past work experience,
Keyskills :
risk management frameworkkey performance indicatorsms accessteam handlingservice levelrisk managementconsumer banking