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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Hardware / Networking |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
Tech Support Engineer (On Call support) | Careers | Job openings | Vantage Security Tech Support Engineer (On Call support) Tech Support Engineer (On Call support) No. of Openings: 2-6 Yrs Diploma/ B.Tech Calmness under pressure and maintain records in timely and accurate mode. Good decision-making, communication, and IT skills. Ability to encourage and motivate people with responsible attitude. Interest in helping and working with customers. Should have sound practical judgment of priorities. Good command with Microsoft office suite for MIS and documentation. Office administration Liaison with all departments as per need. Good Communication skills- English and Hindi Job Profile: Will be responsible for technical support (electronic Security Systems ) via mail , team viewer Calls Will be responsible for FCR (First call resolution). Will be responsible for follow ups till the end. Will be responsible for documenting troubleshooting and problem resolution steps. Will be responsible for participation in providing training to customers as required. Candidate will be highly experienced in providing excellent customer service and problem escalation/resolution for Electronic Security Systems like CCTV Cameras, Access Control, DVRs, Intruder Alarm system ,electronic article surveillance Proper coordination with concerned department for trouble shooting. Attach a Cover Letter (PDF or Word) Attach your CV (PDF or Word) We are always looking to improve our services and products and our website is no different. Please use the form below if you have any problems or wish to give feedback. Thank you.,
Keyskills :
networking switches troubleshooting ccesscontrol customerservice microsoftoffice intruderalarm corporateliaison electronicsecuritysystems securitysystems technicalsupport operatingsystems