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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 4.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International),Networking |
| EmploymentType | Full-time |
JOB DESCRIPTIONFORINTERNATIONAL TECHNICAL/NETWORKINGPROCESS(VOICE PROCESS):-- Handle user queries through calls related to Internet Issues, Network related issues, Router & Modem Issues.- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.- Required to handle Queries.- Should be able to resolve and give appropriate solutions to the customers.QUALIFICATION REQUIRED:-1) Any graduate (Min 6 Months Technical Experience).2) B tech/BCA/BSC-IT/3 Years Dip-IT (Fresher) can also apply.SKILLS REQUIRED-- Candidate with excellent communication skills and immediate joiner required.- Candidate should be able to handle the pressure.- Candidate should be time flexible.-Must have basic Technical Knowledge.NOTE: We are hiring for Noida location only (Candidate should be in Delhi NCR)SHIFT -Rotational (24*7) , Includes Night Shifts also.5 Days Working ( Rotational split Offs)
Keyskills :
basiclearning managementknowledge managementqbasictraining needs analysisaddiemanagementcommunication skillscommunicationnew hire orientationscareer developmenthiringtraining deliverydclsearchperformance consultingnetworkingbpo voice