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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 2.0 - 5 Lakh/Yr |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
ROLE AND RESPONSIBILITIESIn this role, you will be expected to haveHunger to learn and grow every day.Good analytical skills with mindset of a problem solver.Good written and oral communication skills.Multitasking abilities.Ability to read product logs to identify anomalies and issues.Handle customer queries via Email, Phone Calls and Chat.Ability to quickly get into the details of the problem at hand.Find your success in the success of your product.PREFERRED SKILLSKnowledge of Amazon Cloud Services is a plus.Experience with JIRA ticketing system.Familiarity with tools like Wireshark, Postman, fiddlerExperience with any popular programming language.Familiarity with database systems with basic SQL Knowledge.to get your interview schedule call at9953328778 neha
Keyskills :
sqlawswiresharkiddlerjiraticketingpostmantechnicalcustomersupportprogramminglanguagesoftwaresupportjiraticketingtoolapplicationsupportproductsupporttechnicalsupportengineertechnicalsupportassociatejiraticketingsystemtechnicalsupport