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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 4.0 - 6 Lakh/Yr |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
ROLE AND RESPONSIBILITIESGood analytical skills with mindset of a problem solver.Good written and oral communication skills.Multitasking abilities.Ability to read product logs to identify anomalies and issues.Handle customer queries via Email, Phone Calls and Chat.Ability to quickly get into the details of the problem at hand.Find your success in the success of your product.SKILLS RequiredKnowledge of Amazon Cloud Services is a plus.Experience with JIRA ticketing system is preferred.Familiarity with tools like Wireshark, Postman, fiddler is a plus.Experience with any popular programming language.Familiarity with database systems with basic SQL Knowledge.Software support or IT Product Support Experience.to get your interview schedule call at9953328778 NehaLooking for candidate who has exp in Software Support,Application Support and Product Support
Keyskills :
phpjavasqljirawiresharkawsechnicalsupportpostmanfiddlersoftwaresupporttechnicalsupportexecutiveproductsupporttechsupportexecutiveamazoncloudservicejiraticketingapplicationsupportjiraticketingsystemdotnetjiraticketingtool