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Job Location | Noida |
Education | Not Mentioned |
Salary | Rs 2.0 - 3.0 Lakh/Yr |
Industry | PO / Call Center |
Functional Area | Customer Service (Domestic)Technical Support / Helpdesk |
EmploymentType | Full-time |
-To provide timely and effective resolutions to customers queries through calls. (Inbound Process).-To ensure timely achievement of targets assigned for self and program.-To achieve productivity target.-Ensure timely feedback to customers.-Resolve customer queries within the assigned TAT.-Adhere to the Login hrs & maintain the desired AHT Levels.-Develop strong customer relationships and provide paramount service.-Ascertain customer needs and take action in a timely manner.-Should be flexible with shift timings.-Ability to provide effective and achieve 100% customer satisfaction.-Basic knowledge of Smartphones/Electronic Gadgets.-Ready to provide customer service for smart phones/electronic gadgets.Eligibilty Criteria-- Both Experienced and Freshers are welcomed with Excellent Communication Skills.Qual:- B.Tech/BE/MCA/BCA/Diploma/ITI/B.ScLocation:- NoidaInterested, eligible candidates can appear for the Walk-in-Interviews scheduled.Time- 10:30 am to 4:30 pm.Venu:-A-6, BuildingNext to RMSINoida Sector-16Contact Person - ManishaContact Number - +91-8709730765/+91-8799759920Landline:-+91-120-4157462Please WhatsApp on +91-8709730765 In case we are not able to take your calls.
Keyskills :
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