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Tele Caller

0.00 to 3.00 Years   Noida   19 Jun, 2019
Bnksvee Consultant Private Limited Hiring For Bnksvee Consultant Private Limited
Job LocationNoida
EducationNot Mentioned
SalaryRs 1.0 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Key functions:

  • Awareness call start of the month
  • Adhering to Quality parameters
  • Adhering to COC / TAT / Wrap-up
  • Identifying POS accounts , Prioritize the Customers
  • Collects additional charges such as Penal charges
  • Achieve Daily Recovery Resolution (DRR) as per Milestones set
  • Ask for PTP , generate Pick-ups
  • Identifying accounts for Field visits
KEY RESPONSIBILITIES
  • Awareness call.
  • Identifying accounts for Field visits.
SKILLS / COMPETENCIES REQUIRED
  • Graduate
  • 0 - 3 yrs experience.
  • Good communication and Keyboard skills.
  • High level of Self Drive/Enthusiasm.

Keyskills :
microsofttargetsalesinsuranceatisfactionofficecustomer

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