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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDCustomer Service (International) |
| EmploymentType | Full-time |
Telecaller - Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received. Monitor Service Desk for tickets assigned to the queue and process first- in first- out based on priority. Properly escalate unresolved queries to the next level of support. Must have excellent communication skills. Ability to handle tough customers. Must have excellent Spoken & written communication skills in English. Should be presentable. Ability to work with Microsoft PowerPoint, Excel etc. Job Type:- FullRequired Experience:- 1+ years (fresher can also apply)- Provide helpdesk support and resolve problems to the end users satisfaction. Monitor and respond quickly and effectively to requests received. Monitor Service Desk for tickets assigned to the queue and process first- in first- out based on priority. Properly escalate unresolved queries to the next level of support. Must have excellent communication skills. Ability to handle tough customers. Must have excellent Spoken & written communication skills in English. Should be presentable. Ability to work with Microsoft PowerPoint, Excel etc.,
Keyskills :
service english communicationskills presentable coldcalling peak excellent satisfaction excellentcommunicationskills customers