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| Job Location | Noida |
| Education | Not Mentioned |
| Salary | Rs 3.0 - 12 Lakh/Yr |
| Industry | viation / Airline |
| Functional Area | Back Office OperationsCustomer Service (Domestic) |
| EmploymentType | Full-time |
Job Description. Urgent Hiring for Ground Staff cabin crew Education & Skills Required: (both freshers and experienced) with good communication skills require. should be time flexible. Education: The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers. Responsibilities: * Improve customer experience, create engaged customers and facilitate organic growth. * Take ownership of customers issues and follow problems through to resolution. * Set a clear mission and deploy strategies focused towards that mission. * Develop procedures, policies and standar * Keep accurate records and document customer actions and discussions. * Analise statistics and compile accurate reports. * Recruit, mentor and develop customer agents and nurture an environment where they can excel through encouragement and empowerment. * Keep ahead of industrys developments and apply best practices to areas of improvement. * Control resources and utilize assets to achieve qualitative and quantitative targets. ** Most diffuse stressed customers and be prepared to solve customer problems (when possible) quickly as they arise. Experience: Extensive customer experience in a some type of sales position is a good starting place to gain the experience needed to work Basic computer and typing skills are also needed navigate the ticketing system. REQUIREMENTS: Airline ticketing officers handle ticket sales for airlines at airports. They are often the first person to greet a customer who enters the airport. Ticketing agents are expected to be clean and neat in appearance in accordance with airline standar AirlinesCall Us.7065572268Hr Aman Sir
Keyskills :
communicationeducationticketingervicecabincrewskillscustomerdatacentremanagement