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Urgent requirement for Sr.Counselor/Telesales Profile

2.00 to 6.00 Years   Noida   24 Jun, 2019
HRBUZZ STAFFING SOLUTIONS PRIVATE LIMITED Hiring For Urgent requirement for SrCounselor/Telesales Profile
Job LocationNoida
EducationNot Mentioned
SalaryRs 50,000 - 3.0 Lakh/Yr
IndustryEducation / Training
Functional AreaSales / BDSales Executive (Broadband)
EmploymentTypeFull-time

Job Description

Dear Candidates,Please check the below JD for Sr. Counselor / Tele Counselor profile

  • Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Documents transactions by completing forms and record logs.
  • Maintains database by entering, verifying, and backing up data.
  • Keeps equipment operational by following manufacturers instructions and established procedures; notifying team leader of needed repairs.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Maintains technical knowledge by attending educational workshops; reviewing publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Influences customers to buy service by following a prepared script to give product reference information
  • Counsel students about the end to end procedure for various Countries
  • Managing communication between various departments to ensure smooth process
  • Handling daily Bulk SMS, Bulk email and Next day students confirmations for a face to face counselling.
  • Fluent in English
  • Marketing and Advising Customers for Coachings and Abroad education
  • Achieve Targets set by the firm.
  • Accuracy is very essential to connect to the correct numbers required.
  • Make sure that telephone system work smoothly without interruption.
Good Communication skills requiredSonia7827450374

Keyskills :
tsacsacsrtelesalesoiceprocessgoodconvencingskillsoutboundsalesoutboundcallingsalesskillsgoodcommunicationskillsinternationalvoice

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