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Walk in Process Associate Insurance

1.00 to 4.00 Years   Noida   26 Apr, 2019
Genpact
Job LocationNoida
EducationNot Mentioned
SalaryNot Disclosed
IndustryPO / Call Center
Functional AreaBack Office Operations
EmploymentTypeFull-time

Job Description

Inviting applications for the role of Process Associate, Insurance @ YMCA on23rd FebInterview Location : YMCA Tourist Hostel, Gate Number - 1, Jaisingh Road, C.P. Delhi. Nearest Metro - Rajiv ChowkWalk-in Date :23rd Feb 2019Walk-in Timings : 10:00 am onwardsContact Person :Karishma 9711459926Email ID: Karishma.kakkar@genpact.comResponsibilities:

  • Transaction processing according to standard work & SOP
  • Prioritize transactions according to documented guidelines to meet SLA
  • Plans and organizes tasks and work responsibilities to achieve objectives
  • Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
  • Assist with/perform other team tasks as required.
  • Ability to accurately interpret and compile information from a variety of sources and systems
  • Ensure that turnaround time and quality of the work meets Company service standards
  • Manage own work in process and support team efforts to ensure that individual, team goals are met.
  • Maintain key records like working files, email for reference and audit purpose
  • Should be able to handle basic day to day requirements of excel
Qualifications:Graduation in any stream except B.Tech and Technical Graduation & LawEssential skills:
  • 1-4 years Customer Service backend operations experience Preferred
  • Strong English Communication (Both written & verbal)
  • Proactive communication & High analytical skills should be able to foresee issues and suggest solutions, with impactful data
  • Displays energy and enthusiasm in approaching the job
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ready to work on stretched working hours
  • Ability to independently interact with internal and external customers
  • Customer service focus
  • Insurance knowledge
Shift timings:USCarry 2 copies of updated resume, 2 passport size photographs and 1 valid government ID proof (Election card, PAN card).

Keyskills :
insuranceoperationsslawritingsopommunicationskillsbackendoperationclaimsbackendoperationsbackendprocessingprocessassociatebackofficeoperationsinsuranceoperationshealthclaimscustomerservicelifeinsurancehealthinsurancecustomersatisfaction

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