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| Job Location | Panaji |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Customer Service Representative Customer Service Representative Were looking for a caring and photography- loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements; and working closely with our teams to continuously improve our service quality. Essential Duties and Responsibilities: Make sure customer queries are solved quickly with a high degree of satisfaction Handle customer complaints across email, phone, social media, and live chat Maintain and improve customer service SLAs Look for ways to improve our service quality via root- cause analysis Help build a customer- centric company culture Collaborate closely with our teams Excellent English writing and speaking skills Active on social media Hindi, Marathi or Kannada language skills a plus A love of photography Stay in touch! For news, offers and inspiration,
Keyskills :
sales english writing anguageskills socialmedia customerservice customerrelations englishwriting servicequality customercomplaints