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Customer Care Executive

0.00 to 4.00 Years   Panchkula   31 Aug, 2019
Job LocationPanchkula
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Job DescriptionFresher.Exp-1 to 2 yrsInternational voice process And Back end Chat process ,Technical Support ExecutiveImmediate joiners1.Candidates with Excellent Communication skills.2.Candidates should not have MTI (Mother Tongue Influence)3.Candidates should be fluent in their Communication4 Willing to work in Night Shifts5 Customer Support6 Technical Support ExecutiveSalary:INR 1,85,000 - 3,50,000 P.A.Industry:BPO / Call Centre / ITESFunctional Area:ITES , BPO , KPO , LPO , Customer Service , OperationsRole Category:VoiceEmployment Type:Permanent Job, Full TimeResponsibilities and Duties

  • Voice process (inbound Process) or
  • Chat process outbound
  • Make calls to customers to generate new leads.
  • Communicate with the client via phone to discuss ongoing issues
  • Handling customer queries and solving them effectively
Required Experience, Skills and Qualifications
  • Minimum 12th pass
  • All Graduate
  • Experience Bpo and Fresher both are Eligible
  • Excellent English communication is must
  • Basic computer knowledge
Benefits
  • Good career growth opportunities
  • Good career growth
  • Eligible for internal promotions in 6 months
  • Facilities for out stationed candidates-
  • 15 days guest house accommodation
Relocation Bonus of up to Rs.10,000/- for outstation candidates***Travel Reimbursement up to Rs.700/-Please find the above attached JD for more detailed description of our requirement. Eligible for internal promotions in 6 months

Keyskills :
communication operations tongue nternationalvoiceprocess customerservice communicationskills voiceprocess customersupport fresher domesticvoiceprocess

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