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Job Location | Panchkula |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Customer Care Executive |
EmploymentType | Full-time |
Answer calls, Live Chat Emails professionally to provide information about products and services, resolve issues set exemplary standards of service. Keep records recording details of customer transactions, inquiries, complaints, and comments, as well as actions taken. Process withdrawal requests, complete KYC create/ complete Zoho task tickets. Follow up to ensure that appropriate and timely actions are taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Make outbound phone calls to maximize sale/ deposit conversion Key Skills Extremely good oral communications skills in English and Hindi Basic MS Excel, word and email skills Ability to listen solve customer issues Good interpersonal and writing skills Ability to handle pressure Benefits Company is providing PF ESI Benefits to Employees Other Details MS office, Email 2, 16, 000.00 Job Type: Full Time Position Type: Contract Duration: Minimum Experience: 0- 1 Yr Minimum Studies: Pursuing Graduation Company Name: Passion Gaming Tweet Button 0/ 0,
Keyskills :
accounts kyc insurance sales esi mis word set excel chat ritingskills technicalcompliance customerservice pressurehandling msoffice