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Customer Service Expert

0.00 to 4.00 Years   Panchkula   09 Apr, 2023
Best Placement Service Hiring For International and Domestic Call Center
Job LocationPanchkula
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Back Office Operations
EmploymentTypeFull-time

Job Description

    Hiring For Customer ServiceSalary : 15k - 45k InhandCabs AvailableFlexible With 24x7Graduates/UndergraduatesLocation : Mohali/ChandigarhExcellent communication skills in English Knowledge of additional languages would be an added advantage.Flexibility to work in rotational shifts during day and punctuality to work is a must.Key Accountabilities & Deliverables:Interact with customers through Calls (Voice Process)Focus on achieving targets based on call quality, connectivity, CSAT etc Maintains customer records by updating account information in the database.Understand the customers query and identify the customers need and give the best resolution to the customer.Recommend potential products or services to customers by analyzing customer needs.Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase.Focus on quality of work and documentation of the action as well.

Keyskills :
kpocall center developmentbpoprocess orientationdomestic bpointernational call centercall center operationscall center administration

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