hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Area Customer Care Manager

0.00 to 2.00 Years   Patna   20 Jul, 2019
Job LocationPatna
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

Retail Sales: Manage E-T-B-R (Enquiry, Test Drive, Booking, Retail): Plan & execute activations for enquiry generation -Ensure quality & quantity of test drive (from all enquiry sources). -Ensure accuracy & authenticty of booking data. -Achieve retail as per targets, VDN (Vehicle delivery note) vs Retail ratio -Focus on processes to improve conversion ratio (CVR) -Ensure accuracy & authenticity of DMS data - Plan for sales for N MonthManpower Productivity: Identify training needs & ensure effectiveness Motivate & retain manpower by rewards & incentives Ensure adherance to Sales storyDigital Conversion: Ensure adoption of digital tools :Test Drive anytime anywhere (TDAA), Personal voice assistant (PVA), Bring Showroom Home (BSH), Virtual Reality (VR) & Tablets to maximise CVR Ensure adequacy & quality of Digital engagement managersCustomer Experience: Close concern in coordination with ICCMs Review composite score & take corrective actions Achieve pre-sales T2BDealer working capital rotation Ageing of stock: nsure dealer market outstanding reduction, Aging stock liquidation, forecasting for N+1 month.,

Keyskills :
trainingengagementadoptionsalescapitalpresalesrewardsretaildmstabletsorrectiveactionsworkingcapitalintelligentnetworksvirtualrealitytrainingneedscomputerhardwaredigitalengagement

Area Customer Care Manager Related Jobs

© 2019 Hireejobs All Rights Reserved