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| Job Location | Patna |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Aviation / Airline |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Railrestro is looking for in- house Customer Care Executive . He/ She will be responsible to understand customer queries and requirements and resolve it in a smarter manner. Experience: 0- 1Yrs.. Requirements: Manage Calls related to internet ordering processes. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. Follow up to ensure that appropriate actions were taken on customers requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Identify specific regional marketing goals and objectives. Responsibilities: Both Part- time and Full time working options available as per available time slots. Responsibilities: Good communications skills. Ability to listen and active problem solving skills. Good interpersonal skills. Ability to handle pressure. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/ department.,
Keyskills :
coldcalling customer marketing ead order manageteam identify product followup customers