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Front Desk Executive

3.00 to 8.00 Years   Patna   27 Jun, 2023
Job LocationPatna
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / Guest RelationsSales / BD
EmploymentTypeFull-time

Job Description

    Job descriptionRoles and ResponsibilitiesKeep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation

Keyskills :
hotel managementfront officeguest service managementcommunication skillssales operationsreceptionist activitiescustomer serviceinterpersonal skillsguest relations

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