hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Urgently Required Call Officer - NHSC- Bihar

0.00 to 4.00 Years   Patna   20 Jun, 2021
Alankit Assignments Limited
Job LocationPatna
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Roles and Responsibilities:-

  • Person will be responsible for attending the calls made to the helpline number.
  • Person will be responsible to quickly assess the genuine/serviceable calls.
  • Person will be responsible for responding to the calls made by the elderly to the helpline number.
  • Person will be required to ask the right questions to validate the calls, understand the requirements of the elderly persons and respond appropriately
  • Persons will be required to coordinate with concerned official or person to support the elderly who ever calls to helpline
  • Person will be required to ask the right questions to validate the calls, understand the requirements of the elderly persons and respond appropriately
  • Person will be required, wherever necessary, to coordinate with the field teams where actions are required to be taken on the ground and follow up for closure of action.
  • Person will be required to create appropriate documentation, protocols, processes etc. for effectively handling the requests.
  • Person will be required to generate necessary reports and case studies regarding the calls
Work Experience :-
  • Experience in working at any of the response systems/ health emergency connect centre/other connect centre
  • Freshers are also welcome.
Skills Required:
  • Excellent communication skills
  • Counselling
  • Telephone etiquette
  • Empathy
  • Listening skills
  • Patience and politeness with elderly persons
  • Decision making
  • Relationship building
  • Fluency in English, Language of the state and Hindi
Interested candidates can share their resume on ratikas@alankit.com ,

Keyskills :
customer referencecommunicationcase studiestestimonialscertified professional resume writerwhite papersexecutive biossales letterssuccess storiesclosurevideo scriptscase analysisaward entriesresumedocumentationvideo resumesprotocolsenglis

APPLY NOW

Urgently Required Call Officer - NHSC- Bihar Related Jobs

© 2019 Hireejobs All Rights Reserved