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Specjalista/ka ds. obsugi Klienta at Fiserv, Inc.

1.00 to 4.00 Years   Poland (Poland)   21 Mar, 2025
fiserv ce pvt ltd
Job LocationPoland (Poland)
EducationB.Com. (Commerce)
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

ResponsibilitiesRequisition ID: R-10354163Date posted: 03/19/2025End Date: 03/28/2025City: WarsawCountry: PolandLocation Type: OnsiteCalling all innovators find your future at Fiserv.Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job TitleSpecjalista/ka ds. obsugi KlientaCzym zajmuje si Specjalista ds. obsugi Klienta w Fiserv PolskaPracujc w naszym Contact Center bdziesz odpowiedzialny za wsparcie klientw w ramach procesw i usug Polcard from Fiserv.Twj zakres obowizkw:

  • Wsparcie klientw w ramach procesw i usug Polcard from Fiserv;
  • Obsuga bankw, posiadaczy kart i punktw akceptujcych karty patnicze;
  • Komunikacja z klientami (email oraz telefon) oraz obsuga ich zapyta;
  • Dbanie o najwysze standardy pracy i zadowolenie klientw.
Nasze wymagania
  • Nastawienie na potrzeby klienta - reszty Ci nauczymy;
  • Gotowo do zachowania najwyszej jakoci poziomu obsugi. Nasi konsultanci osigaj najlepsze oceny od naszych klientw i jestemy z tego dumni;
  • Dobra znajomo jzyka angielskiego i bardzo dobra jzyka polskiego;
  • Dyspozycyjno do pracy zmianowej, rwnie nocnej i w weekendy - pracujemy wtedy, kiedy potrzebuj nas nasi klienci;
  • Wysoka kultura jzyka w mowie i w pisem, nienaganna dykcja;
  • Elastyczno i ch do cigego rozwoju. Zmieniamy si dla naszych klientw.
Mile widzianeZainteresowanie lub dowiadczenie z obszaru finansowo-technologicznego lub obsugi klienta/helpdesku.To oferujemy
  • Zatrudnienie w oparciu o umow o prac;
  • Prac w przyjaznym i otwartym rodowisku, w biurze blisko centrum;
  • Po okresie szkolenia oraz spenieniu kryteriw technicznych i jakociowych, moliwo przejcia w tryb pracy hybrydowej;
  • Moliwoci rozwoju zawodowego w midzynarodowej organizacji. Oferujemy szereg stanowisk w ramach rekrutacji wewntrznej;
  • Moliwo poznania zasad dziaania rynku usug patniczych i bankowych w firmie o globalnym zasigu;
  • Atrakcyjny pakiet benefitw pracowniczych - prywatna opieka medyczna, karta Multisport, dofinansowanie do nauki jzyka angielskiego i wczasw pod grusz, ubezpieczenie na ycie, miejsca parkingowe.
#LI-1IBThank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune magazines Worlds Most Admired Companies 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.Our commitment to Diversity and Inclusion:We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Keyskills :
customer support financial services communication skills problem solving language proficiencyjob posting interview

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