Gold Loan - Sales and Service Manager

Job Description

Urgent Vacancy for Leading BankRole - Sales and Service Manager Gold LoanLocation Chennai, Kalakurichi, Tiruvannamalai, Aarni, Villupuram, Pondicherry, Cuddalore, Ranipet, Vellore, Panruti, Chengalpattu, GuduvancheryJob Description:The Sales and Service Manager is responsible for overseeing the day-to-day operations of the branch, ensuring profitability, customer satisfaction, and compliance with company policies.The role involves managing gold loan disbursements, driving business growth and ensuring process.Manage and supervise all branch activities for gold loan processing, customer service,Ensure error-free audit and compliance with internal policies and regulatory guidelines.SPOC for all audit and resolutions for RCU Gold inspectors incidentsDrive gold loan growth and meet monthly targets.Conduct local marketing and promotional activities to attract new customers.Cross-sell financial products like insurance, savings, and investment plans.Lead and motivate the team towards the goalResolve customer complaints and queries effectively.Ensure strict adherence to KYC norms and loan documentation.Submit timely reports on branch performance, loan disbursements, and collections.Interested candidates can WhatsApp profiles to hidden_mobile / hidden_mobile

Keyskills :
gold loanjewell loan