Administrative Support Team Leader

Job Description

As the Administrative Support Team Leader at Forvis Mazars, your main responsibility is to provide professional and high-quality administrative support while also overseeing and supporting key projects for the business. You will be managing a team of 9 Administrative Support Assistants and collaborating with the Business Support Team Manager to explore opportunities for process improvement and efficiency enhancement through technology. This role is primarily office-based.Key Responsibilities:- Arrange complex internal and external meetings, including technical requirements for virtual meetings using MS Teams.- Assist with complex travel requests and manage the travel management system.- Attend meetings as needed, ensuring accurate documentation of minutes and other meeting materials.- Support billing requests.- Maintain the SugarCRM database by conducting bulk data cleanses, adding contacts, creating intermediaries, and updating information.- Provide support to Audit teams regarding Bank Letters and oversee bank letter support management.- Handle ad-hoc support requests from the business, including project requests.- Manage the Business Administrative team to ensure high-quality work delivery.- Review, prioritize, and redistribute work as necessary.- Develop and implement business processes to enhance the teams efficiency.- Manage team resources, including performance management, recruitment, onboarding, and budgets.Qualifications Required:- Experience in a similar role within a professional service organization preferred.- Previous experience in people supervision/management.- Proficiency in taking minutes with strong attention to detail, organizational, and multitasking skills.- Excellent written skills, including the ability to produce concise minutes.- Exceptional communication, presentation, and interpersonal skills.- A strong team player with collaborative work and relationship management abilities.- Passion for delivering excellent client service.- Flexibility to work effectively under pressure and manage conflicting priorities.- Advanced skills in MS Office applications such as Word, Excel, and PowerPoint.- Experience with Power BI and AI tools is desirable.About Forvis Mazars:Forvis Mazars is a leading international professional services firm specializing in audit, accounting, tax, financial advisory, outsourcing, and consulting. The company values diversity, inclusivity, teamwork, and individual contributions. They support personal growth, encourage innovation, and strive to create an inclusive culture where everyone feels valued and empowered. Forvis Mazars is committed to providing equal opportunities for growth and advancement to all individuals, regardless of background or experience. Join their global team to contribute to a more equitable and innovative future. As the Administrative Support Team Leader at Forvis Mazars, your main responsibility is to provide professional and high-quality administrative support while also overseeing and supporting key projects for the business. You will be managing a team of 9 Administrative Support Assistants and collaborating with the Business Support Team Manager to explore opportunities for process improvement and efficiency enhancement through technology. This role is primarily office-based.Key Responsibilities:- Arrange complex internal and external meetings, including technical requirements for virtual meetings using MS Teams.- Assist with complex travel requests and manage the travel management system.- Attend meetings as needed, ensuring accurate documentation of minutes and other meeting materials.- Support billing requests.- Maintain the SugarCRM database by conducting bulk data cleanses, adding contacts, creating intermediaries, and updating information.- Provide support to Audit teams regarding Bank Letters and oversee bank letter support management.- Handle ad-hoc support requests from the business, including project requests.- Manage the Business Administrative team to ensure high-quality work delivery.- Review, prioritize, and redistribute work as necessary.- Develop and implement business processes to enhance the teams efficiency.- Manage team resources, including performance management, recruitment, onboarding, and budgets.Qualifications Required:- Experience in a similar role within a professional service organization preferred.- Previous experience in people supervision/management.- Proficiency in taking minutes with strong attention to detail, organizational, and multitasking skills.- Excellent written skills, including the ability to produce concise minutes.- Exceptional communication, presentation, and interpersonal skills.- A strong team player with collaborative work and relationship management abilities.- Passion for delivering excellent client service.- Flexibility to work effectively under pressure and manage conflicting priorities.- Advanced skills in MS Office applications suc

Keyskills :
Travel ManagementBillingProject ManagementTeam ManagementBusiness Process ImprovementPerformance ManagementRecruitmentBudget ManagementWritten CommunicationInterpersonal SkillsClient ServiceMS OfficePower BIMS TeamsMeeting DocumentationSuga