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Branch Manager - Mortgage Pune

2.00 to 7.00 Years   Pune   04 Oct, 2023
Acura Solutions
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    • Branch Manager - Mortgage for leading NBFC PuneResponsible for deepening customer relationships to increase customer relationship value
    Responsible for driving quality engagements over call with customers by following industry best practicesResponsible for increasine effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.Ensure monthly operating plan isg mobile banking adoption and drive initial login on Optimus appCASA value build up and new client acquisition and increase in Product Holding Per Customer within mapped portfolioResponsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customerEnsure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirementBe solution oriented and ensurmet to improve scorecard and decile rankings.Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks.Ensure strict adherence to the policies and compliancePitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups totheRBprogram

Keyskills :
net bankingcross-sellproduct holding

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