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Crm Executive

3.00 to 5.00 Years   Pune   28 Mar, 2025
Job LocationPune
EducationNot Mentioned
SalaryRs 3.0 - 4.0 Lakh/Yr
IndustryReal Estate
Functional AreaProperty ManagementCustomer Care Executive
EmploymentTypeFull-time

Job Description

    CRM ExecutiveResponsibilities:
    • Serve as the primary point of contact to foster and strengthen client relationships.
    • Respond to customer inquiries, resolve concerns, and share timely updates on projects.
    • Work closely with the sales team to ensure seamless client onboarding and support.
    • Update and maintain accurate customer data in CRM platforms (e.g., Salesforce).
    • Generate and deliver performance reports on customer satisfaction and resolution metrics.
    • Implement engagement initiatives to drive customer retention and loyalty.
    Key Performance Indicators (KPIs):
    • High customer satisfaction and retention rates.
    • Accurate and up-to-date CRM data management.
    • Timely response and resolution of customer issues.
    Qualification:
    • Graduate in any field.
    • Proven experience in CRM inReal Estate.
    • Excellent communication skills.
    • Strong analytical skills with the ability to manage multiple tasks effectively.
    Job Types: Full-time, PermanentCall: hidden_mobile, E Mail: hidden_email#realestatecrm#punejobs#crmexecutive

Keyskills :
customer relationshipcrm managementreal estate sales

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