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CRM Manager

Fresher   Pune, Maharashtra   28 Oct, 2025
Sproutedge Agro Private Limited
Job LocationPune, Maharashtra
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a CRM Representative / Executive at SproutEdge Agro Pvt. Ltd., located in Bibwewadi, Pune, you will be joining a small, friendly, and supportive team where your growth and voice are valued. If you enjoy interacting with people, building relationships, and ensuring customer satisfaction, this role is the perfect fit for you.**Role Overview:**In this role, you will:- Politely and confidently communicate with customers via both inbound and outbound calls.- Identify and understand client needs to establish strong relationships.- Quickly address and resolve customer queries and complaints.- Maintain and update the CRM database.- Collaborate with the sales, operations, and logistics teams to ensure smooth coordination.**Key Responsibilities:**- Talk to customers courteously and confidently on calls.- Understand and address client needs effectively.- Resolve customer queries and complaints promptly.- Update and manage the CRM database.- Coordinate with the sales, operations, and logistics teams.**Qualifications Required:**- Education: 10th Pass, 12th Pass, Graduates, Freshers (training will be provided).- Languages: Proficiency in English, Hindi, and Marathi; knowledge of other languages is a plus.- Good communication skills are preferred.- Basic knowledge of MS Office / MS apps is advantageous.- Female candidates are encouraged to apply, as empathy and patience enhance CRM handling.If you are excited about the opportunity to be a part of a team that values your growth and contributions, please send your resume to hidden_email or rohit hidden_email can also reach out to us at 91 hidden_mobile to explore this career opportunity further.Join us at SproutEdge Agro and be a part of a team where your customer service skills and dedication will be appreciated and valued. Apply now and embark on a rewarding career journey with us!,

Keyskills :
MS Officegood communication skillsknowledge of other languages

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