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Customer Care Associate

Fresher   Pune   28 Sep, 2025
SPHINX SOLUTIONS PRIVATE LIMITED
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    About the Role: We are hiring Customer Success Associates for our Insurance Line of Business. This is a great opportunity for graduates and professionals who want to grow their careers in client engagement and insurance services. Key Highlights:
    • Work Mode: Work From Office (WFO)
    • Location: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014
    • Compensation: 25,000 31,000 CTC per month
    • Shifts: Rotational (Female candidates day shift till 8 PM; Male candidates complete rotational). 6 days working.
    Responsibilities & Skillset:
    • Engage with customers effectively in English & Hindi (knowledge of Tamil, Malayalam, Kannada is an advantage).
    • Strong communication with no MTI/RTI, grammar, or pronunciation errors.
    • Handle queries with empathy and professionalism.
    • Build relationships while supporting insurance-related services.
    Eligibility Criteria:
    • Graduate from any field.
    • Open to freshers and experienced professionals.
    • Preferred: Insurance background and sales acumen.
    Interview Process:
    1. HR Round
    2. Versant (Level 5) Certification
    3. Written Assessment
    4. Operations Round
    5. Client Interaction Round
    Why Join Us
    • Exposure to the Insurance industry
    • Growth-oriented environment
    • Competitive compensation with clear career progression
    If youre passionate about customer success and want to build a career in Insurance, apply today!

Keyskills :
hindiproblem solvingrelationship managementclient servicinginsurance salescustomer handlingenglishcommunication skillsbpo operationsfluency

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