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Customer Delight Associate

2.00 to 5.00 Years   Pune   16 Dec, 2024
HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED
Job LocationPune
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBroking
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Respond to Customer Queries: Answer customer emails promptly andeffectively, providing clear, accurate, and friendly responses. Maintain Tone and Quality: Ensure all communications maintain a positiveand empathetic tone, aiming for customer satisfaction and delight. Real-Time Assistance: Engage with customers via live chat, providingimmediate assistance for inquiries, concerns, and issues. Problem Resolution via Phone: Offer immediate solutions or guidanceduring phone conversations, ensuring customers feel heard and supported. Personalized Communication: Foster strong relationships with customersby providing personalized support and showing genuine care. Team Player: Contribute insights, challenges, and suggestions to team andimprove team performance.

Keyskills :
salles

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