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Customer Service Representative

1.00 to 6.00 Years   Pune   02 Nov, 2024
Spice HR Hiring For spice hr
Job LocationPune
EducationNot Mentioned
SalaryRs 4.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Overview:We are seeking a motivated and skilled Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:
    • Handle inbound and outbound customer calls professionally and courteously.
    • Provide accurate information and assistance regarding products and services.
    • Resolve customer issues promptly and effectively, escalating when necessary.
    • Maintain detailed and accurate records of customer interactions.
    • Achieve individual and team performance targets.
    • Contribute to team efforts by sharing knowledge and best practices.
    • Follow company policies and procedures to ensure compliance.

Keyskills :
call centre voicebpocustomer serviceuk processinbound callsvoice processinternational bpo

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