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Customer Service Representative

Fresher   Pune   08 Oct, 2025
EPIV SOLUTION AND SERVICES LLP
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Operations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    We are looking for candidates to join our international voice process team in the healthcare domain. You will handle calls from U.S.-based patients, insurance holders, or healthcare providers, assisting them with queries related to medical services, appointments, insurance, or billingHandle inbound and outbound calls for healthcare-related queriesProvide accurate information and ensure good customer experienceUpdate call details in the systemFollow company guidelines and maintain patient data confidentialityExcellent English CommunicationWilling to work in night shifts (U.S. time zone)Basic computer knowledgeHigh school pass or graduateFreshers or experienced in international voice process can apply

Keyskills :
customer supportinternational call centercustomer carecustomer relationship

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