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Customer Support

1.00 to 6.00 Years   Pune   04 Jan, 2025
Tech Mahindra Ltd
Job LocationPune
EducationNot Mentioned
SalaryRs 2.5 - 6 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job descriptionTECH MAHINDRA IS HIRING FOR INTERNATIONAL VOICE PROCESS (UK & Australia)Location: Yerawada, Pune, MaharashtraJob Type: Full-timeAbout the Role:Were seeking talented customer service professionals to join our international voice process team, handling inbound/outbound calls for UK and Australia clients.Key Responsibilities:- Provide exceptional customer service- Resolve customer queries and concerns- Achieve daily and monthly targets- Escalate issues as necessaryRequirements:- Excellent English communication skills- Ability to multitask and prioritize- Good listening skills and attention to detail- Basic computer skills- Flexibility to work in rotational shifts- Good technical knowledge and aptitude for technical support roles- Sales acumen with the ability to achieve targets for sales roles- 6 months voice experience in BPO (HSC/Graduate) or 1 year international BPO experience (SSC)Salary & Benefits:- UK Voice: Up to 4.5 LPA- Australia Voice: Up to 6 LPA- Free cab facilities (within the boundaries as well nodal points)- Attractive incentives- Quick onboarding process- Opportunity to work with renowned companyContact:Sushmita YadavPhone:hidden_mobile Email:SushmitaSatish>Yadav@TechMahindra.ComImmediate joiners preferred

Keyskills :
outbound salescustomer supportinternational bpointernational voice process

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