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Customer Support Associate

1.00 to 3.00 Years   Pune   02 Dec, 2024
Recrudo Labs
Job LocationPune
EducationNot Mentioned
SalaryRs 4.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Customer Service (International)
EmploymentTypeFull-time

Job Description

    • Minimum 1 year of International voice experience
    • (Understanding of recurring bills, Billing cycle Change, Due date, Prorated charges, Auto-Pay & Surcharges, Service charges and taxes) Clarity in thought process (Able to articulate his/ her thought) Ability to handle tough situation with customer.
    • Excellent communication skills. Customer handling skills.
    • Strong ability to multitask and take fast decisions independently.
    Customer Centric & Logical Thinking & Need to be Enough Spontaneous Ensure Timely & Professional Responses to all Queries, Experience resolving customer issues, billing, and/or handling product Q&A. Interest in learning new technologies. Experience promoting and/or selling products and services.

Keyskills :
communication skillsinternational salesinternational business

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