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Job Location | Pune |
Education | Not Mentioned |
Salary | Rs 1.0 - 2.5 Lakh/Yr |
Industry | Media / Dotcom / Entertainment |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Customer Support Executives Candidate Profile Male or female in the age bracket of 23 to 30 years The candidate should possess good communication skills with a positive attitude Candidates must have command in spoken English with good presentation skills Relevant experience in managing Outbound calls, Inbound Calls Emails Job Description Identify and assess customers needs to achieve satisfaction Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents Fulltime (9.30 am to 6.30 pm) Budgeted salary varies from Rs 1.2 Lakhs to Rs 2.50 Lakhs per annum attractive performance based incentives,
Keyskills :
sales customerservice customerrelations troubleshooting inboundcalls spokenenglish presentationskills communicationskills salary english rec ds command outbound incentives presentation ustomersupp perf mance