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Customer Support Specialist

Fresher Pune 11 Aug, 2025

Job Location	Pune
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

Hiring: US Voice Process Customer Support (International BPO)Location: Pune (Work from Office)CTC: Up to 4.92 LPAShift: US Rotational Shifts (247)Perks: 2-way cab facility provided & Loyalty Bonus of 20kWorking Days: 5 days working | 2 days rotational offNotice Period: Immediate Joiners OnlyAbout the RoleWe are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider.Eligibility:Experience: Minimum 6 months in International Voice Process (B2C / B2B)Qualification: Graduate / UndergraduateOther: Must have prior experience in an International BPO (voice support)Key Skills:Customer Handling / Customer SupportInbound Calls ManagementCSAT (Customer Satisfaction)AHT (Average Handling Time)BPO Metrics (Quality, FCR, SLA adherence)How to Apply Contact: Insha- hidden_mobile

Keyskills :
csatcustomer satisfactionescalationsahtinboundinternational voice processcustomer supportsemi voiceinternational bpo

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Customer Support Specialist

Job Description

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