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| Job Location | Pune |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Telecom / ISP |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Application support -Support on tools like BRM, CRM, Mediation, Revenue Assu rance etc. - Daily Report generation monitoring and triggering in case of failures. -System health check and pro-active restarts. - Configuration. - Inc i dents ticket resolution, problem tickets, Service request fulfilment, etc. - Da ily & weekly & monthly task, health checks, monitoring, housing keep ingactivities, & proactive restarts - Troubleshooting & resolving all i nc idents, service request, Problem & trouble tickets assigned as peragree d S OPs. - Experience with telecom application domain for min 3-4 years - Exper t of ITIL/ITSM processes -Strong Skills of Unix & PL/SQL . - Deliver on assigned troubleshooting & incidents, service request, Pro blem & trouble tickets - Ensure SOPs are upto Date, ensure the applic a tion is up and running without any issues. Application support on one or more tools like Billing, Mediation, RevenueA ssurance, CRM etc. , *BE/MCA
Keyskills :
mis documentation finance insurance healthcheck professionalliability unix plsql checks housing running ep tgeneration