Director- Global Invoice to Cash Function

Job Description

Key leader in the implementation of systems and processes related to Invoice Collections and Cash Application in all markets. Responsible for the overall process architecture, governance, and metrics covering all Invoice to Cash, Cash Application and compliance processes. The associate will also be responsible to collaborate closely with the Regional Controllers, the Local Finance and Commercial Teams, Projects Team, and NielsenIQ clients to ensure the timely and accurate planning, monitoring, and execution of Collections, Dispute Resolution, Credit Risk Management by leveraging global enhanced processes and also needs to be engaged in various projects. This position will oversee a global team managing all Collections and Cash Application for the Company, based out of shared service centers in India, Guangzhou, Bogota, and Bucharest.Monitor and manage the performance and efficiency of the I2C function through the preparation and publication of monthly KPIs, ensuring regular review and initiating process changes to standardize, improve performance and efficiency related to Collections, Dispute Resolution, and Credit Risk Management.Adopt a regional & global agenda and link in with our stakeholders to drive process improvement, systems development, standardization and controls enhancementOwn the controls design, implementation, and monitoring on I2C related processes, Collaborate with the Project Management Team on process enhancementManage and supervise a team of 8 Managers with geographically aligned responsibilities for their respective regions, including performance management and coaching.Lead talent development of the Collectors through recruitment, training, coaching, project assignment, empowermentPartner with Revenue Controllers and other Finance teams to provide clarity and support on Collection targets, Disputes Resolution, and Credit RiskEngage with local & regional Client Service Team and FBP community on Dispute ResolutionCo-Manage the BCC rhythm for Collections for all key clients and marketsManage & maintain the Dunning & Dispute escalation processesSupporting the review & monitoring of the SSC (internal or external) service quality levels through performance metrics, with specific regard to:Reach & productivity metricsTarget setting & performance managementCredit riskAR AgeingIssue resolution and dispute managementInter Company ReceiptsSupport Revenue Controllers during audits (CAS, statutory, VAT, etc) based on pre-defined way of work according to global standardsThrough own behavior, coaching and feedback, demonstrate and promote a client service approach within the OTI teamLead and collaborate global projects like Factoring, Supply Change FinancingQUALIFICATIONS:

• Bachelors degree in Finance, Business or Accounting
• 7-10 years relevant professional experience with large team management in a medium to large international company
• Ability to meet deadlines in a high volume environment
• Ability to work collaboratively across departmental functions and become the subject matter expert for areas of responsibility globally.
• Excellent organization skills, including strong problem solving ability
• Strong people leader, self-motivator, driven and enthusiastic.
• Excellent English communication & presentation skills to interact effectively at all levels of the organization.
• Comfort operating in a highly flexible, dynamic and entrepreneurial environment.
• Knowledge and experience with US-GAAP and/or IFRS/ SOX compliance
• Experience with ERP systems (preferably SAP) and IT-PC literate
• Experience with project management
• Experience in Factoring and Supply Chain Financing is additional benefit

Keyskills :
credit riskteam managementproblem solvingsupply chainissue resolutioncredit risk managementrisk managementus gaapservice centersservice quality