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Duty Officer

1.00 to 3.00 Years   Pune   07 Oct, 2024
PVR INOX LIMITED
Job LocationPune
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryMedia / Dotcom / Entertainment
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Job Description - Duty Officer Roles and Responsibilities :
    • Responsible to perform all duties in accordance with the set policies and procedures covering aspects of Box-Office/Concessions/Ushering under the general guidance of Duty Manager.
    • To personally greet the customers and other VIP Guests at each touch point with correct salutation
    • Service on seat, suggestive & Up selling.
    • Efficient Cash handling at POS, and no variance in sales
    • Customer query handling and delight each and every customer by giving best service.
    • Well versed with Movie synopsis and genre.
    • Taking effective orders and satisfying the customers.
    • Box office handling, Concessions handling independently.
    • Cash Management from Box and Candy Area.
    • To effectively operate the software system Showbiz generating revenue.
    • Ensure highest level of integrity towards organization & patron.
    • Handling queries regarding film content, rating, show times.
    • Responsible for maintenance of machines at Box Office and concessions
    • Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
    • Follow correct cash handling procedures and revenue collection as per the policies and procedures.
    Qualification & Experience Required:
    • Graduation/Diploma in Hospitality/Hotel Management.
    • Minimum 1 Year Of Experience in Hotel/QSR/Restaurants.
    NOTE : This is an Outsourced/Offroll Position

Keyskills :
guest relationshospitalityhospitality managementteam handlingguest service

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