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Head of Operations

20.00 to 25.00 Years Pune,Bangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi, Itanagar 03 Oct, 2024

SPENTO PAPERS (INDIA) LLP

Job Location	Pune,Bangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi, Itanagar
Education	Not Mentioned
Salary	Rs 48 - 50 Lakh/Yr
Industry	Shipping
Functional Area	Technical Support / HelpdeskOperations Management / Process Analysis
EmploymentType	Full-time

Job Description

We are looking for a Head of Operations to oversee daily activities across functions such as finance, IT and regulatory compliance.Head of Operations responsibilities include designing policies, overseeing customer service and implementing technology solutions. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business. If youre also committed to productivity and compliance, wed like to meet you.Ultimately, youll ensure our operations run smoothly and that people are productive.ResponsibilitiesFormulate business strategy with others in the executive teamDesign policies that align with overall strategyImplement efficient processes and standardsCoordinate customer service operations and find ways to ensure customer retentionEnsure compliance with local and international laws (e.g. data protection)Oversee the implementation of technology solutions throughout the organizationManage contracts and relations with customers, vendors, partners and other stakeholdersEvaluate risk and lead quality assurance effortsOversee expenses and budgeting to help the organization optimize costs and benefitsMentor and motivate teams to achieve productivity and engagementReport on operational performance and suggest improvements

Keyskills :
processcustomerreportsserviceoversightmanagementlogisticsfinancialcontinuoushumanresourcesimprovementprojectpatients

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