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Hiring for International BPO -Pune

Fresher   Pune   04 Jun, 2026
Right Move Staffing Solutions Private Limited
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job descriptionRole & responsibilitiesJob descriptionKey Responsibilities
    • Handle inbound and outbound calls professionally and efficiently.
    • Assist customers via email/chat regarding inquiries, orders, billing, or service issues.
    • Resolve customer complaints and ensure timely follow-up.
    • Maintain detailed records of customer interactions in CRM tools.
    • Escalate unresolved issues to the appropriate department.
    • Ensure customer satisfaction and contribute to process improvements.
    • Meet performance metrics: response time, resolution time, CSAT, and quality scores.
    • Understand company products/services to guide customers effectively.
    Required Skills & Qualifications
    • Graduate/HSC with relevant experience
    • Excellent verbal and written communication skills
    • Strong problem-solving and active listening abilities
    • Ability to multitask and work under pressure
    • Good typing speed (3040 WPM for chat support roles)
    • Basic knowledge of MS Office, CRM platforms
    • Positive attitude and customer-first mindset
    If You Intrested for above Role . Please Free to call on below the NumbersHurrain hidden_mobilePriyanka hidden_mobileIreen hidden_mobileViraj hidden_mobile

Keyskills :
international call centercall center operationstechnical supportinternational bpocustomer servicecustomer careinbound processvoice process

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