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Hiring for Technical Support, Service desk

Fresher   Pune   07 Nov, 2025
IZEE MANPOWER CONSULTANCY PVT LTD
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Hi,Job Description
    • Knowledge of Mail server settings IMAP , POP and SMTP
    • Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC
    • Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME
    • Experience in working on Active Directory
    • Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol )
    • Experience if SSON (Single Sign On)
    • Experience of API (Application-Programming Interface)
    • Intermediate knowledge of Prevention of Spam, Phishing and Malware
    • Intermediate knowledge of T/S Small Forms (iOS, Android, Windows)
    • Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, Messaging, Outlook 2013-19, Skype for Business, Microsoft Teams, SharePoint and OneDrive for Business
    • Experience of working within a busy ICT Service Desk environment, showing experience of systems, support, diagnostic and resolution.
    • Intermediate knowledge of Registry Fix, Patch upgrades, Virus T/S, Security, Encryptions
    • Intermediate knowledge of Network collaborations & VPN T/S, TCP/IP, OSI, Network devices and carriers.
    • Basic networking knowledge.
    Contact : Veera-hidden_mobile

Keyskills :
it supportservice desktechnical supportit service deskit helpdesktechnical helpdesktechnical support associate

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