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Hiring Now Quality Analyst Order Management Pune

Fresher   Pune   07 Dec, 2025
Live Connections
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    We Are Hiring Quality Analyst (Order Management) Pune Location: Pune Experience: 2 to 5 Years Employment Type: Full-time CTC: Up to 5 LPAWe are looking for a skilled Quality Analyst with mandatory Order Management experience to ensure process excellence and zero-defect delivery across our operations.Key Responsibilities
    • Perform Quality Checks as per the Service Quality Plan (SQP).
    • Ensure 100% error-free reporting with strong RCA effectiveness.
    • Participate in internal & external calibration sessions with minimal variance.
    • Support PKTs and maintain zero variances from defined targets.
    • Conduct/participate in SOP audits, identify NCs, and ensure timely closure.
    • Complete all mandatory process trainings and certifications.
    Requirements
    • Order Management experience is mandatory
    • Strong analytical and quality evaluation skills
    • Good understanding of RCA, performance reporting, and process compliance
    • High attention to detail with a continuous improvement mindset
    How to ApplySend your resume to hidden_email or whatsapp hidden_mobile.

Keyskills :
rcaquality analysisquality assuranceqc toolsfmeaquality auditprocess improvementorder managementquality checks

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