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Inside Sales executive

1.00 to 10.00 Years   Pune   31 Aug, 2026
HALWARD
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryEngineering / Construction
Functional AreaEngineering Design / Construction
EmploymentTypeFull-time

Job Description

    Key Responsibilities
    1. Handle Enquiries
      • Handle IndiaMART enquiries and all other direct, online, and web-based enquiries.
      • Respond to enquiries promptly and capture complete customer requirements.
    2. Lead Qualification
      • Assess the customers potential and requirement before proceeding with a quotation.
      • Confirm whether the required product/service falls within HALWARDs scope.
      • Gather necessary technical and commercial information for further action.
    3. Quotation Preparation & Follow-up
      • Coordinate with vendors and use HALWARDs internal database to obtain required prices and technical details.
      • Prepare and send quotations to customers within the required timeline.
      • Clarify customer queries related to the quotation and requirements.
    4. Lead Handover & Coordination
      • Hand over qualified customer contacts to the respective Sales Telecaller for regular follow-up and closure.
      • Clearly communicate customer requirements, quotation details, and important follow-up points.
    5. Follow-up & Closure
      • Regularly coordinate with Telecallers to monitor enquiry status and work towards order closure.
      • Follow up on pending quotations and support the team in recovering inactive or delayed enquiries.
      • Personally interact with customers wherever required to accelerate closures.
    6. Customer Interaction
      • Maintain professional communication with customers throughout the enquiry and quotation process.
      • Understand customer concerns and coordinate internally to provide timely solutions.
    7. CRM Discipline
      • Ensure every enquiry, customer interaction, quotation, follow-up, and status update is properly recorded in CRM.
      • Keep CRM information current and accurate at all stages.
    8. CRM Lead Utilisation
      • Actively use existing CRM leads for follow-up and business development.
      • Revisit old, pending, and inactive leads to identify opportunities for conversion.

Keyskills :
communicationcrmsalesconversionlearningdisciplinemindsetabilityunderstandingrequirementproduct

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