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Life Insurance Customer Service Representative

1.00 to 10.00 Years   Pune   16 Sep, 2026
humgrowcom
Job LocationPune
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    What role you will play in teamYoull be the first point of contact for customer inquiries, resolving issues and providing exceptional service.What you will doYou will handle inbound calls, emails, and other communications to assist customers with their insurance policies.Key responsibilityAnswer incoming calls and emails from policyholders.Resolve customer inquiries regarding policies, benefits, and claims.Process policy changes and updates.Maintain accurate records of customer interactions.Escalate complex issues to supervisors as needed.Contribute to the overall customer satisfaction of our clients.Required Qualification and SkillsHigh school diploma or equivalent.Excellent communication and interpersonal skills.Strong problem-solving and customer service skills.Ability to work in a fast-paced environment.Experience in customer service (preferred).Benefits IncludedCompetitive salary and benefits.Opportunities for career advancement.Supportive and positive work environment.A Day in the LifeYoull spend your day on the phone and answering emails from customers, providing support and resolving their inquiries. A fast-paced and challenging environment. .

Keyskills :
customer servicecommunicationinterpersonal skillsproblemsolvinginsurance policies

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