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Operations Executive

0.00 to 2.00 Years   Pune   08 Mar, 2025
VIJIGISHU EDUCATION PRIVATE LIMITED
Job LocationPune
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryTravel / Tourism
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    Key Responsibilities:
    • Client Management:Build and maintain positive client relationships, offering customized travel solutions.
    • Booking & Reservations:Manage bookings for flights, hotels, transportation, and more.
    • Itinerary Planning:Design personalized travel itineraries to meet client goals and preferences.
    • Customer Service:Handle inquiries, complaints, and requests with professionalism and efficiency.
    • Documentation:Prepare travel documents, including visas, passports, and other required paperwork.
    • Financial Management:Oversee payments, refunds, and invoices, supporting the finance team as needed.
    • Sales & Marketing:Assist in promoting travel products and packages to attract and retain clients.
    • Emergency Assistance:Provide support during travel disruptions, ensuring a smooth travel experience.
    Key Skills:Communication:Strong interpersonal skills to effectively negotiate with clients and resolve concerns.Research:Ability to independently gather and analyze relevant information to enhance client and agency needs.Product & Services Sourcing (Vendor Management):Manage vendor relationships to secure competitive pricing and quality services.Marketing & Sales Support:Assist in the promotion of travel products and packages to attract and retain customers.Conflict Resolution:Resolve client conflicts or issues promptly, ensuring customer satisfaction and retention.

Keyskills :
tour packagesvendors sourcingcustomer serviceticketingvisaclient managementbooking

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