Process Trainer

Job Description

Hiring: Process Trainer International VoiceIndore | Pune | Bangalore | Hyderabad 5-Day Week | Rotational RosterWe are looking for a passionate Process Trainer to deliver impactful training for an International Voice Process.Key Responsibilities: Conduct new hire & refresher trainings Identify TNI/TNA & develop training content Provide nesting & floor support Monitor performance & deliver coaching/feedback Drive quality, process adherence & CSAT/NPSRequirements: Graduate ( Mandatory) Strong communication & presentation skills Experience in International Voice / Blended Process.

Keyskills :
process trainingproduct trainingbehavioural trainingtrainingsoft skills trainingcustomer service