Support Engineer

Job Description

Were expanding our Engineering Operations team and seeking a diligent Support Engineer to help us scale effectively. In this role, youll tackle production issues, address technical queries from customers, and ensure our softwares optimal performance through careful analysis and maintenance.Youll develop automation scripts, manage data imports/exports, and maintain third-party integrations.Your contributions will directly impact our ability to provide a seamless user experience and sustain our rapid growth. If youre proactive, analytical, and have a solid technical foundation, join us in making a difference in the recruiting software landscape.ResponsibilitiesInvestigate and resolve production issuesTroubleshoot technical issues or questions reported by customersPerform root cause analysis for production errors and recommend improvementsDevelop scripts to automatically verify end-to-end operation of integrationsImplement and execute data imports/exports for customersMaintain and perform operations related to third-party integrations

Keyskills :
technicaldatabasesalescustomercrmsupportsatisfactionpostproblemsissues