hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Support

0.00 to 2.00 Years   Pune   27 Dec, 2023
INFIBEAM AVENUES LIMITED
Job LocationPune
EducationNot Mentioned
Salary< Rs 50,000 - 2.5 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Job Description-Technical Support :We are seeking a highly motivated and technically skilled individual to join our team as a Technical Support Executive for our Payment Gateway. In this role, you will be responsible for providing technical support to our clients through various channels, including email, phone, Tickets and live chat. You will assist clients with technical issues related to Payment Gateway, such as trouble shooting errors while integrating , transactional queries,system functionality and merchant training.Job Requirements: Bachelors degree in Computer Science or related field Strong written and verbal communication skills Ability to explain technical information to non-technical individuals Ability to multitask and prioritize tasks in a fast-paced environment This profile is Work from office Infibeam Avenues offers a competitive salary, benefits, and opportunities for growth and development. If you are passionate about technology, we encourage you to apply for this exciting opportunity.Job Responsibilities: Respond to customer inquiries via phone, tickets, email, and live chat Work in Rotational Shifts to manage a 24X7 support facility. Troubleshoot technical issues related to PG integration. Assist with integration and configuration of Payment Gateway. Resolve Merchant complaints in a timely and professional manner. Document ,escalate, coordinate to resolve issues reported. Stay current with the latest technology implementation and study trends, upgrade knowledge related to PG services. Monitor the health of the Payment Gateway , using in house developed tool coupled with log study and human intelligence.

Keyskills :
sqlhtmltechnical supporttroubleshooting skillsfresherbscitbsccstechnical support executivebscca

APPLY NOW

Technical Support Related Jobs

© 2019 Hireejobs All Rights Reserved