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Branch Manager - GL North West

4.00 to 7.00 Years Raipur (Chhattisgarh) 29 Jan, 2025

Job Location	Raipur (Chhattisgarh)
Education	Any Graduate
Salary	As per Industry Standards
Industry	Financial Services/Stockbroking
Functional Area	HR/PM/IR/Training
EmploymentType	Full-time

Job Description

JOB DESCRIPTIONJob PurposeThis position is open with Bajaj Finance Limited. The Branch Manager is a managerial responsibility for providing full leadership and direction to the team of employees in growing business and client base of consumer gold loan. The overall objective of this role is to build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals.Duties and ResponsibilitiesResponsibilities:

Responsible for overall branch operations, performance & profitability of the branch.
Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility.
Plan, conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth.
Focus on customer engagement for new customer acquisitions & retainment of old customers.
Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.
Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies.
Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.
Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.
Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch.
Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale etc.
Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
Responsible for correct valuation & maintenance of 100 PERCENT process compliance at branch.
Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.

Required Qualifications and ExperienceEducation & Skill Qualifications:

4-7 years of relevant experience required.
Bachelors Degree/Post-graduation Degree preferred.
Previous experience in gold loan banking, gold loan products, management, or client service preferred.
Consistently demonstrates clear and concise written and verbal communication skills.

Locations - BASIC SECTIONJob LevelGB03Job TitleBranch Manager - GL North West, GL North West, SalesJob Location

Country: India
State: CHHATTISGARH
Region: West
City: Raipur
Location Name: RAIPUR - PACHPEDINAKA
Tier: Tier 2

Keyskills :
branch operations management customer engagement strategies gold loan valuation team leadership skills performance analysistraining employees

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